FAQs
Will your cakes get me drunk?
That depends - are you a lightweight or a legend?š Each 8 oz jar is approximately 3% ABV
So yes, there's real booze in every bite. But you'd probably need to eat several (which we totally support) to feel a buzz. Mostly you will fee a happy little tingle and whole lot of joy.
How long do these boozy beauties last? š
Honestly, they usually disappear in under five minutes... but if you have self-control:
Room Temp: Enjoy within 30 days (yep, lab tested and science approved!)
Refrigerated: Good for up to 60 days
Frozen: Stays fabulous for 6 whole months
Do you ship everywhere? š¦āļøš
If youāre in the U.S., youāre in luckāwe ship to all 50 states (yes, even you, Alaska and Hawaii š) and military addresses, too. Because everyone deserves a little boozy bliss.
We ship using your choice UPS Ground and Air, depending on how far you are and how fast you want cake faced. šØ
Local? We offer free local pickupābecause sometimes you need your cake yesterday and we respect that.
Just a heads-up: we donāt ship to P.O. Boxes (booze and boxes donāt mix), but weāll get it to your doorstep like the frosting-fueled pros we are.
When Will My Order Arrive?
Great question, sugar! Hereās the scoop:
We ship Monday through Thursday to make sure your cakes arrive fresh and fabulous.
š° Orders placed before 8 AM EST will usually ship same day.
š° Orders placed after 8 AM EST will ship the next shipping day.
š° Orders placed after 8 AM on Thursday? Theyāll ship the following Monday (because no one wants their boozy cake stuck in a weekend warehouse).
We always try to ship your goodies as fast as possibleābut sometimes there are delays due to high demand, ingredient restocks, or the occasional frosting emergency. š
We use a third-party carrier (UPS) to deliver your deliciousness, and while we guarantee your order will be ready to ship on time, we canāt guarantee the exact arrival date. Things like weather, address hiccups, or delays on UPSās end can slow things down. If that happens, donāt worryāweāll help you work with UPS to get it all sorted out and make sure youāre taken care of. š
Want to check your order status? Just click the link in your order confirmation email to track the magic in real time.
My ice packs were melted when my cakes arrivedāare they still good? š§š°
Totally fair questionāand good news: your cakes are just fine.
Hereās the deal: Our cakes life are extended when kept refrigerated once they arrive, but theyāre safe to ship unrefrigerated. We include ice packs during warmer months to help keep them cool and cozy during transitānot to keep them frozen. So if your ice packs show up melted, theyāve done their job.
Just pop āem in the fridge (or freezer if youāre saving them for later) and theyāll be ready to party when you are. š„
Weāve lab-tested the goods to make sure they can handle the journeyāeven in summer. Still not sure? Snap a pic and reach outāweāre always happy to take a look and make it right if something went sideways.
The seal on my jar looks like it popped upāshould I be worried? š¤š°
Not at all! That sneaky little seal sometimes lifts for a couple reasons:
- You may have loosened it while unscrewing the lid (we see you, cake enthusiast š), or
- We packed that jar so full of boozy goodness that the sealing machine just couldnāt handle all that thicc-ness. šāāļø
Either wayāyour cake is perfectly safe to eat. The seal isnāt what keeps the cake fresh, and it doesnāt affect quality, texture, or flavor one bit. In fact, back in the day, we didnāt even use those little pop-up buttonsāour cakes were still moist, magical, and devoured in seconds. š„
So go ahead and dig in. If you ever have concerns, snap a pic and reach outāweāre always happy to double-check and keep you cake-confident.
What if I donāt love my cake? Do you offer a guarantee? šš°
We absolutely do. Our Quality Guarantee means if you donāt love your Lulu Liquor Cake, weāll refund your orderāup to $50āno hard feelings, no guilt trip, just cake closure.
But hereās the kicker: weāre so confident in our boozy beauties that if youāre truly unimpressed, weāll even put our money where your mouth isāand pay up to $50 worth of a direct competitorās cake. Go ahead, compare. Weāll wait. š
Your satisfaction matters to usāseriously. Just reach out within 7 days of delivery with your order number and a quick message (bonus points for cake pics), and weāll make it right. Because lifeās too short for disappointing desserts.
Do You Have Gift Cards?
Need a last minute gift or gift for someone who already has everything? We've got just the thing!
Our gift cards are available in increments of $25, $50, and $100 and are delivered in a digital format.Ā Buy one here!